HOSPITALITY TRAINING AND CONSULTING

SKILLS FOR BUSINESS DEVELOPMENT, INC.

Consulting Services

Development, organization, and improvement of your restaurant staff along with the customer service and maintenance systems.  By coordinating the Restaurant Service System and training the Staff, Skills for Business Development, Inc. helps to streamline performance, increase profits and achieve long-term success in an industry known for its high failure rate.

Creative problem-solving to coordinate, facilitate, and balance your restaurant service system for the smoothest operation. All possible solutions are considered before implementation of any new service plan.

Restaurant Performance Evaluations

Skills for Business Development, Inc conducts a complete analysis of your restaurant dining room service operations and summarises with a final report. Experts discreetly dine at your restaurant during the busiest hours reviewing all significant points relating to the "dining out experience," such as

1.Restaurant Outward Appearance,
2.Front-of-house Appearance,
3.Menu Analysis,
4.Ambiance,
5.Dining/Wait Staff Service,
6.Skills and Technique throughout the dining experience,
7.Food Preparation and Quality,
8.Service Ending,
9.Payment Handling, and
10. Restrooms.

A final report noting areas of strength and weakness will be provided within one business day of the restaurant evaluation. This report will contain useful information geared for upgrading and improvements offering a vantage starting point for future success.

Our Waiter Training Programs enhance dining room operations and help every step of the way in developing a compatible, organized, and efficient Restaurant Service System and Staff.

Our restaurant staff training will be of tremendous benefit in streamlining operations, ensuring your food service business with a solid profitable and lucrative future.

Beginners Program for Waiters - This is an orientation program for potential waiters who are just entering the industry. We begin with a discussion about the restaurant world's advantages and expectations. Then, the steps of table service will be intensely reviewed covering important areas such as dining room service preparation, awareness, understanding, communication, food and beverage knowledge, service and sales technique (including wine and champagne service), handling of computer systems, food service safety, and sanitation plus an overall review of restaurant customer service understanding.

These training seminars will help create a solid background for a waiter's future employment and success. Many years of restaurant experience will be shared by our experts, making this training program a great benefit to both employees and employers.

Intermediate Waiter Training Program - This is for semi-experienced waiters needing extra service and sales training for higher dining establishments. The result of taking this program is an increased level of waitstaff skills, more knowledge, and better sales technique - which all translates into higher check averages, higher income, and happier customers!