Secretarial. Receptionist and Office Support Courses in South Africa
WORKSHOPS & FACILITATED MEETINGS
                                                                                     “Developing & Enhancing”


We run a number of one-day workshops in personal and team skills, each designed to add value and enhance teamwork and morale. The most popular topics include teamwork, leadership, effective communication, and business creativity, although workshops are also available in which we discuss other essential skills such as coaching, negotiation, and change management.

These workshops offer an extremely cost effective way in which to develop essential soft skills at all levels from shop floor to boardroom, and all can be run at your premises with a minimum of facilities (a room large enough to seat the group), or at any other suitable venue nearby, thus minimising travelling expense and time spent away from the business.

The atmosphere during these sessions is kept friendly and informal, and we use fun as a key ingredient. The training is delivered through enjoyable experiential learning using practical exercises, as is backed-up by concise workshop notes.

Like all our training, these sessions will be tailored to your particular needs. However, we are convinced that the personal touch is vital with this type of training, and we therefore recommend participation by groups of no more than about 20 people. Additionally, these workshops are most effective when delivered to a group representing a vertical slice through the business.

For further information including availability and fees, please contact the office at (012) 376 4445 or e-mail us at
info@skillsforbusinessdevelopment.org
OUR COURSES AND WORKSHOPS
SKILLS FOR BUSINESS DEVELOPMENT
The Receptionist Course covers all key aspects of proper conduct and practices in the reception area and also equips call centre staff with the practical skills to operate productively and efficiently in this environment. Communication skills, business writing, presentation skills, project management, public speaking, skills training, business skills, skills development, management training, management skills, leadership skills, Receptionist courses, hotel receptionist training,Reception Academy, Secretarial Courses, Receptionist Courses, Corporate Training, Soft Skills Training, Customised Training, training courses, computers, Microsoft Word, Excel, Powerpoint, human resources management, sales and marketing
Telephone Techniques, HIV-AIDS Management in the Workplace, Interviewing Skills, Labour Relations made easy, Business Process Management, Presentation Skills for Managers, Small Business Management, Introduction to Personnel Management, Business Etiquette, Conflict Management, Effective Presentations, Managing Employee Conduct, Coaching. Managing Mentoring, Negotiation Skills , Performance Management Fundamentals, Teambuilding, Leadership, Professional Skills for Secretaries, Business English & Writing Skills , Minutes & Meetings, Reception Skills , Train the Trainer, Project Management Foundation, Effective Presentations - Includes MS PowerPoint
Simple Accounting, Basic Fundamentals of Bookkeeping, Basic Project Management, Smoking at work, Alcohol and Drug Counseling , Anger Management, Self-Management, Business Administration Management MBA, Negotiation Skills, Performance Management Fundamentals, Conflict Management, Assertiveness Skills, Critical Thinking, Coaching. Managing Mentoring, Problem Solving and Decision Making Techniques, Stress Management, Time Management , Defusing Hostile Clients, Customer Service training, telephone skills
Sales Management, Advanced Project Management, human resources for secretarials, professional skills for executive secretaries, financial secretarial course, secretarial masters of business administration course, receptionist training workshop, marketing assistant course, training, courses, workshops, soft skills development, black empowerment, soft skills training, business writing course, minute taking course, tea lady course, cleaning lady course, domestic worker training
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HOT UPCOMING COURSES
2018
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